Terms of service

Terms of Service

Last Updated: 04/08/2025

Welcome to Device Daddy. Please take the time to read the following Terms of Service (“Terms”) carefully, as they govern your access to and use of our website, products, and services (“Services”). By visiting our website or purchasing a product (“Device”) from us, you agree to be bound by these Terms and our related policies.

These Terms constitute a legal agreement between you and Device Daddy Pty Ltd (“Device Daddy,” “we,” “us,” or “our”). If you do not agree with these Terms, you may not use or access our Services in any way.

1. Eligibility and Account Responsibilities

To use our Services, you must be at least 18 years old, or the age of majority in your jurisdiction. By placing an order, you confirm that the information you provide is true, accurate, and up to date.

If you create an account with Device Daddy, you are responsible for safeguarding your login credentials and any activity under your account.

2. Our Services

Device Daddy connects customers with a range of mobile devices and accessories, including:

  • Refurbished phones

  • Brand-new phones

  • Second-hand phones

  • Chargers, cables, and related accessories

We offer transparent grading of product conditions (e.g., "Like New", "Ex-Demo", "Used - Good Condition") and clearly list specifications and warranty details for each product. While we strive to ensure accurate listings, we cannot guarantee that all content on our site is error-free.

3. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

We do not knowingly collect personal information from anyone under the age of 16. If we become aware that a minor has submitted personal data, we will delete it promptly.

4. Shipping, Returns, and Warranty

Please refer to our Shipping Policy, Returns Policy, and Warranty Terms for full details on delivery times, eligibility for returns, and warranty coverage.

Device Daddy reserves the right to cancel or refund orders in cases of incorrect pricing or stock errors.

5. Product Use

All products purchased from Device Daddy are intended for personal use only, unless stated otherwise. You agree not to resell Devices purchased from us unless you are an authorized partner.

6. Prohibited Activities

You agree not to:

  • Violate any applicable laws or regulations

  • Use our Services for fraudulent, misleading, or unlawful purposes

  • Interfere with the operation of our website

  • Access or attempt to access other users’ accounts

  • Use our content, trademarks, or images without permission

We reserve the right to suspend or terminate your account if you engage in any prohibited conduct.

7. User Submissions

If you submit reviews, images, or feedback to Device Daddy (“User Content”), you grant us a non-exclusive, royalty-free license to use, reproduce, and display that content for marketing or business purposes. We are not responsible for monitoring or verifying user-submitted content, but we reserve the right to remove it at our discretion.

8. Communications

By using our Services or providing your contact information, you consent to receive communications from Device Daddy, including updates, promotional offers, and order confirmations. You may opt out at any time via the unsubscribe link in our emails or by contacting us directly.

9. Third-Party Services

Our website may contain links to third-party platforms. Device Daddy is not responsible for the content, terms, or privacy policies of any third-party services.

10. Limitation of Liability

To the maximum extent permitted by law, Device Daddy and its directors, employees, or affiliates shall not be liable for:

  • Any indirect or consequential losses

  • Loss of profit, revenue, or data

  • Business interruptions caused by the use or inability to use our Services or Devices

Our total liability under these Terms shall not exceed the amount you paid to us in the 12 months prior to the event giving rise to the claim.

11. Indemnification

You agree to defend, indemnify, and hold harmless Device Daddy and its affiliates from any claims, damages, or expenses arising out of your misuse of the Services, violation of these Terms, or infringement of any rights of a third party.

12. Modifications

We may update these Terms from time to time to reflect changes in our business or legal requirements. If we make material changes, we will notify you by email or through our website. Continued use of our Services after the changes become effective constitutes your acceptance of the updated Terms.

13. Termination

We may suspend or terminate your access to the Services at any time if we believe you have violated these Terms. You may also close your account at any time by contacting our support team.

14. Dispute Resolution & Governing Law

These Terms are governed by the laws of NSW, without regard to conflict of laws principles. You agree that any dispute will first be addressed through informal negotiation, and if unresolved, will be settled through binding arbitration or a competent court in your jurisdiction.

15. Contact Us

If you have any questions or concerns about these Terms, feel free to reach out to us at:

📧 info@myphonerescue.com.au
🌐 https://www.devicedaddy.com.au
📍  Concourse Level, Wynyard Train station, Shop 3, Sydney NSW 2000