CONDITION GUIDE

We understand that every phone has its own story. To help you choose the perfect device for your needs and budget, we classify our phones into four condition categories. Each category reflects the phone’s physical appearance, functionality, and battery health, ensuring transparency and confidence in your purchase.

  • AS NEW

    100% functional, minimal marks
    Description:

    • No missing or replacement parts
    • May have minor scratches on the front glass
    • May have minor scratches on the housing and frame
    • Battery health 85% or higher
    • Battery may have been replaced
    • 365 days warranty

  • EXCELLENT

    100% functional, minor scratches
    Description:

    • No missing or replacement parts
    • Minor scratches on the front glass
    • Major scratches on the housing and frame
    • Minor chips/dents on the housing and frame
    • Battery health 85% or higher
    • Some parts may have been replaced with original refurbished parts
    • 365 days warranty

  • GOOD

    100% functional, visible scratches
    Description:

    • No missing or replacement parts
    • Minor scratches on the front glass
    • Major scratches on the housing and frame
    • Minor chips/dents on the housing and frame
    • Battery health 80% or higher
    • Some parts may have been replaced with original refurbished parts
    • 365 days warranty

  • ACCEPTABLE

    100% functional, visible scratches
    Description:

    • No missing or replacement parts
    • Minor scratches on the front glass
    • Major scratches on the housing and frame
    • Minor chips/dents on the housing and frame
    • Battery health 80% or higher
    • Some parts may have been replaced with original refurbished parts
    • 365 days warranty